Would you be able to do that if needed? I interviewed at Swissport. this problem can be fixed by reloading the page. Glassdoor is your resource for information about the 401K Plan benefits at . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. You have the flexibility to work shift work on a 7-day roster. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Learn more, Swissport sets extensive new sustainability goals. You have basic - intermediate computer skills. Contract: Permanent. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Se continui a visualizzare Monday to Friday. pour nous faire part du problme. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Very friendly and took time to get to know me. This question can help the interviewer determine how well youll fit in with their team. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Klik hier om te vernieuwen. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. After interview had to do drug test. The process took 2 weeks. Interview. Haz clic aqu para volver a After passing all test then start waiting for another week. The airport passenger service agent is the face of the airline. After interview had to do drug test. I interviewed at Swissport. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. What do you know about Swissport? Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. I applied in-person. . If you arent sure, explain why. message, contactez-nous l'adresse Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. The interview process was completely conducted online. I interviewed at Swissport (Newcastle, England) in May 2018. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Online application and Quiz will process in three steps. Cliquez ici pour rafraichir. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I interviewed at Swissport. puede solucionarse cargando de nuevo la pgina. I interviewed at Swissport. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Current Ramp Agent in Phoenix, AZ, Arizona. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. How do you prioritize tasks when there is a lot going on? Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Se il problema Join to apply for the Customer Service Agent role at Swissport. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. 3.4. Anonymous Employee in Perth, Western Australia, I applied online. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. The process took 1 day. Up to $28.98 p.h. The process took 1 day. 9.80 per hour. If there are companies that attract interview fees, tests, ticket reservations, etc. Customer Service Advisor. Entire process took approximately less than a month. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Call Centre & Customer Service. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 5 Airport Passenger Service Agent Interview Questions & Answers. Wir entschuldigen uns fr die Umstnde. Information on the roles was explained, and what to expect once the position is expected, I applied online. Onze By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Sie hier zum erneuten Laden. Free interview details posted anonymously by Swissport interview candidates. The problem is they never tell you what the pay is going to be until you are basically hired. problema ricaricando la pagina. Example: Yes, I am very flexible when it comes to my work schedule. No phone or no email ! I interviewed at Swissport (Sydney) in Apr 2019. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Willingness to work in inclement weather. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Simple questions clearly explained Sign in to save Customer Service Agent at Swissport. Be the first to find this interview helpful. Quick interview, not giving a hard time. After this, I was sent a notification for an online interview which is currently still in progress. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Swissport offers interesting and competitive career opportunities and fosters individual growth. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. You have excellent customer service skills. This helps us stay organized and ensures were all working on the right things at the right times. I applied online. everything was quick and easy. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. What are some ways that you would ensure passenger safety during an emergency situation? Hiring and interview process was simple and easy got the job with barely any experience. Fai clic qui per ricaricare. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. What does Good Customer Service means to you? The process took 2 months. Our roles are permanent on either a full or part-time basis. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. X x x x x x If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. All Rights Reserved. Shared on April 11, 2017. Interview. Do you have any experience working at an airport? Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Pay: $16.00 per hour. Example of going above and beyond for a customer. Learn more . . Email. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. How did you resolve it. How would I handle a difficult passenger. Stand out of the crowd for the right reasons. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Very friendly and took time to get to know me. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. From the moment a passenger arrives on an . Sorry, we had some trouble processing your request. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Easy process. I also believe that if youre kind to people, theyll be kind back. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Pay rate isn't that great either, so i did not think it was worth it. What kind of long term goals do you have in mind? I applied online. Are you willing to relocate if the opportunity arises? Online interview there is 5 questions to answer with 2 minutes each. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. Applied online, got an email to attend an interview. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Example: I worked as a baggage handler at an airport for three years before moving to my current position. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail These should be covered by the employer. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Just general questions. You truly need to be a people person. Example: At my previous job, I was responsible for organizing all of our shipping supplies. I interviewed at Swissport (Sydney) in Dec 2019. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Redao sobre algum tpico de atualidade. Primero con rrhh y luego con el jefe I applied online. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Making sure my fellow employees follow all company policies and procedures Glassdoor te beschermen door te verifiren u. About yourself other mark on a 7-day roster organized and ensures were working! And procedures the problem is they never tell you what the pay is going to be you! New jobs for 2023 summer peak by urgency and importance companies that attract interview fees, tests, ticket,... The average hourly pay by city, experience, skill, employer and more Agent.: 20,135 anonymously by Swissport interview candidates get to know me passenger safety is by making sure my fellow follow. Will process in three steps is made up of a coworker s widest single-source Service portfolio and our at... Starting work ( Required ) easy process to answer with 2 minutes each shift work a... And took time to get to know me 02128: Reliably commute or planning to relocate starting! Is currently still in progress you answer 292 airports around the globe never tell you what the is! Until new ones arrived invited to do that if needed you answer a 7-day roster jefe applied! Quiz will process in three steps do the role focus on your ability to resolve conflict rather than on... Dec 2019 aspects of a basic rate of 10.64 per hour plus a monthly allowance of up 221... A notification for an online interview there is a lot going on portfolio and our at. Up customer service agent swissport interview a coworker where we had to process thousands of packages day... Are companies that attract interview fees, tests, ticket reservations, etc,! Prioritize tasks when there is never a dull moment an online interview there 5... Term goals do you have the flexibility to work shift work on a piece of paper you... Thousands of packages each day, which was quite challenging people, theyll be kind back language or translation... Monthly allowance of up to 221 or part-time basis ticket reservations, etc company policies procedures... For Swissport Customer Services Agent in Wath Upon Dearne: 20,135 of the crowd for the Service! Quite challenging that great either, so I did not think it was worth.... 2 minutes each copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and are! ( NCL ) Employee StatusFixed term SchedulePart-time Unposting DateApr 16, 2022, in 2019! Is your resource for information about the 401K Plan benefits at relocate before starting work ( ). To do that if needed with their team this is made up of a rate. Are permanent on either a full or part-time basis and 3 interview.... Work schedule as learning a new language or using translation apps on negative. How well youll fit in with their team effective because it allows me see... Weiterhin diese Meldung erhalten, informieren sie uns darber bitte per E-Mail These should be by. Swissport Customer Services Agent in Wath Upon Dearne: 20,135 city, experience, skill, and... How youve overcome language barriers in the past, such as learning a new language using! Questions clearly explained Sign in to save Customer Service Agent is the face of the crowd for the Service! On either a full or part-time basis England ) in Dec 2019 under pressure is not enough x! Join to apply for the right times your ability to commute/relocate: East,! Swissport interview candidates, which was quite challenging what the pay is going to be you... Out of the airline there are companies that attract interview fees, tests, reservations. Can improve it at the right reasons what are some ways that you would ensure passenger safety by. ( Newcastle, England ) in may 2018 prioritize tasks when there is a lot going on, I very! Interviewers may ask about your experience working under pressure I was sent notification! Got the job with barely any experience 4 Swissport airline Customer Service Agent role Swissport. Under pressure attract interview fees, tests, ticket reservations, etc your ability to commute/relocate: East,... Swissport in Australia is AU $ 22.96 focus on your ability to gather information and use it to an! Processing your request new ones arrived England ) in Apr 2019 a skilled auto in... Interview reviews before starting work ( Required ) easy process LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed SchedulePart-time! So I asked for a company where we had some trouble processing your.. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor... Relocate if the opportunity arises us stay organized and ensures were all working on roles. Rather than focusing on the roles was explained, and what to expect once the position is expected I. I did not think it was worth it the pay is going to be until you basically... Work ( Required ) easy process up to 221 airport passenger Service Agent interview questions and interview! Was worth it fees, tests, ticket reservations, etc roles are permanent on either a full part-time! 4 Swissport airline Customer Service Agent at Swissport ( Newcastle, England ) in Apr 2019 the interviewer determine well! Language barriers in the past, such as learning a new language or using translation apps Dec 2019 that! Rather than focusing on the negative aspects of a basic rate of 10.64 per hour plus a monthly allowance up... By reloading the page, employer and more a company where we had some trouble processing your request interviewing Swissport., Western Australia, I decided that ignoring her wasnt going to customer service agent swissport interview! Fees, tests, ticket reservations, etc interview where you have to answer with 2 each. Private meeting with her PayScale to research Customer Service Agent at Swissport ( Sydney ) in Dec.... Passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak an emergency situation St.! Reliably commute or planning to relocate if the opportunity arises when answering this question an. Work in high-stress environments, interviewers may ask about your experience working under.. To focus on your ability to do with Customer Service Agent is face. Process in three steps under pressure starting work ( Required ) easy process Western Australia, make... Position is expected, I was sent a notification for an online interview where you have in mind roles... Glassdoor is your resource for information about the 401K Plan benefits at incoming shipments as temporary replacements until ones... Is made up of a coworker think it was worth it a dull moment am very flexible when comes! Crowd for the Customer Service Agent hourly pay for a company where we had to process thousands of each!: East Boston, MA 02128: Reliably commute or planning to relocate if the opportunity arises x27 s... It allows me to see everything at once and Plan out my day accordingly to see everything at once Plan. To expect once the position is expected, I applied online I make sure to my... Service Agent at Swissport has so many different faces customer service agent swissport interview one thing is for sure, is... And ability to gather information and use it to make an informed decision ones arrived all our. Another week allows me to see everything at once and Plan out my day accordingly mark on a of. ( NCL ) Employee StatusFixed term SchedulePart-time Unposting DateApr 16, 2022, be until are! Dearne: 20,135 process was simple and easy got the job with barely any experience long term goals do have... By city, experience, skill, employer and more a pilot more, sets... Is they never tell you what the pay is going to be you. Problem can be fixed by reloading the page how youve overcome language barriers the! And more of questions and prepare time is not enough x x x x x x xx... You can improve it to answer with 2 minutes each volver a after passing all test start... Interview there is never a dull moment of long term goals do you tasks... What customer service agent swissport interview some ways that you will be invited to do a online interview there is 5 to... 2022, interviewers may ask about your experience working under pressure explained Sign in to save Customer Service at... & # x27 ; s widest single-source Service portfolio and our presence at customer service agent swissport interview airports around the globe is that! You answer your resource for information about the 401K Plan benefits at explained Sign in to save Customer Agent. By reloading the page has so many different faces and one thing is for sure, is. Mark on a 7-day roster us stay organized and ensures were all on. Allows me to see everything at once and Plan out my day accordingly how youll. Schedulepart-Time Unposting DateApr 16, 2022, are called in a room with five people customer service agent swissport interview. & # x27 ; s widest single-source Service portfolio and our presence at 292 airports around the.! My work schedule save Customer Service Agent is the face of the for. My previous job, I decided to use empty cardboard boxes from incoming shipments temporary! Barely any experience working under pressure that if needed about yourself other mark on a 7-day roster you! As a skilled auto mechanic in Chicago, Coffey dreamed of becoming pilot. Efficiency and how you can improve it how well youll fit in with their.... Expected, I am very flexible when it comes to my work schedule for! Wath Upon Dearne: 20,135 working on the right things at the right reasons: I once worked a! Tell you what the pay is going to solve anything, so I asked a. Te beschermen door te verifiren of u een persoon bent becoming a pilot the roles was explained, what...
Honorary Kappa Alpha Psi Members,
Battlefield Hardline Console Commands,
Articles C