Can I exchange my tickets for a different quantity, or for tickets to another date or event? 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. This contract ends immediately after completion of the event to which the order relates. Can I Sell My Unused Universal Studios Ticket? We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. Stubhub is marketplace and as such does not maintain inventory. Once you buy your ticket, that's your ticket. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. Changing your theme park reservation dates is a fairly simple process. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For some events, the layout and specific seat locations may vary without notice. You can consult all applicable terms and conditions here. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). That's it, your tickets will be listed on Ticketmaster. If you can't exchange your tickets, you may be able to sell them. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. All rights reserved. Ticketmaster offers the unique concept of Fan Guarantee. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. skip to content. Just go to My Account and click the Ticket Transfer button on your order. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. I love traveling. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . Yes, and it takes just a few seconds to create one. Home Help Center. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. We accept no responsibility or liability for such cancellations, as these are outside our control. . Unfortunately, no. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. 7.2 We reserve the right to cancel orders and issue refunds to buyers where, in our reasonable opinion, a buyer is legally entitled to a refund for any reason and/or pursuant to clause 8, in which case no payment shall become due to you. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". MarketWatch provides the latest stock market, financial and business news. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. 6. Transfer your tickets with Ticket Transfer. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). You should contact us using our. What can I do to amend this? A venue may release more tickets for Ticketmaster to sell as the event date approaches. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Yes. Tickets are purchased directly from the Ticketmaster website or app itself. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. A per ticket exchange fee may apply. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. With undated multi-day passes, they . Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Extraordinary circumstances. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). the event organiser, the event venue or other primary ticket agents). Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. How to remove your listing: Manage your listing (s) through your Listings page. Hit 'Sell'. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. This will be the same price you paid, or less if you wish. 4. 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). This contract ends immediately after completion of the event to which the order relates. Step 2 Select YES when asked if you want to reclaim your ticket (s). Tap Tickets in the navigation bar at the bottom. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. As long as your tickets have not been sold, you can remove your Exchange listing at any time. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. Gift cards cannot be used to make payments for Resale Tickets. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. Click Sell Tickets if tickets are available for sale/exchange. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. (d) You may not list Resale Tickets that have been obtained in breach of our. No. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. Always be 100% sure to select the correct date before you buy!
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