Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. Personalizing is encouraged! Most Taylor Morrison homes give you several options for how the layout is configured. This is the upfront cash component. At year end, total available liquidity was approximately $1.8 billion, including $724 million of unrestricted cash and $1.1 billion of capacity on the Company's revolving credit facilities, which were undrawn outside of normal letters of credit. Medical/Dental/Visio n/Prescription Drug Coverage; 401(k) with Company Matching . The primary distinction between the two policies comes down to the source of the damage: General wear and tear is covered by Home Warranty whereas Home Insurance only kicks in when there is a bona fide emergency caused by external forces. Setting out to build a new home can be exciting but nerve-wracking for homebuyers. Your Taylor Morrison new home includes home warranty coverage, which is a completely different from homeowner's insurance. Apply to this job. Generally speaking, the bigger your down payment, the lower your monthly mortgage. With a legacy spanning nearly 150 years, whether youre considering joining our family as a customer, team member or valued trade partner, we cant wait to welcome you home. Read employee reviews and ratings on Glassdoor to decide if Taylor Morrison is right for you. When you need to know a model or part number or find an authorized repair person, youll have the info at your fingertips. These non-GAAP financial measures should be considered in addition to, rather than as a substitute for, the comparable U.S. GAAP financial measures of our operating performance or liquidity. At Taylor Morrison, we create the most exciting new homes imaginable, set them in vibrant neighborhoods and invite people to invest their dreams in them. Health Care - Medical/Dental/Visio n/Prescription Drug Coverage, 401(k) with Company Matching Contributions. Get notified about new Build to Rent (BTR) National Warranty Service Manger (Hybrid) jobs in Scottsdale, AZ. Okay, youre certain youre a candidate to become a new homeowner. Get similar jobs sent to your email. Reported net income in the fourth quarter was $275 million, or $2.51 per diluted share. Click Here for FC&S Legal Expert Analysis Taylor Morrison Servs., Inc.v.HDI-Gerling Am. Report to Division/Corporate Office/Community daily and adhere to schedule, Ability to access, input, and retrieve information from a computer and/or electronic device, Ability to have face to face conversations with customers, co-workers and higher-level manager, Ability to sit or stand for long periods of time and move around work environment as needed, Ability to operate a motor vehicle if applicable, Comply with company policies and procedure, Must be able to able to remain in a stationary position up to 50% of the time, The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. If you need to file a warranty claim during the warranty period, we will repair the problem quickly and with a smile! Website . Explore Taylor Morrison, Home Buying For example, if youre interested in new single-family homes in Sacramento, California and are considering Addison at Fiddyment Ranch in Roseville, you can chat with the IHC on the community page. Taylor Morrison Reports Fourth Quarter 2022 Results, Including Earnings per Diluted Share of $2.51 and Adjusted Earnings per Diluted Share of $2.93 Provided by PR Newswire Feb 15, 2023 11:15 AM UTC As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. Medical/Dental/Visio n/Prescription Drug Coverage; 401(k) with Company Matching . Tran says Taylor Morrison did not respond to her emails asking for repairs covered by a new home warranty. The Warranty Manager for Taylor Morrison Arizona has spoken to Mr [redacted] today at 2:p.mMr [redacted] has given our paint contractor multiple attempts to address concerns with the front door paint, however the repairs have not been successfulWe have since offered to replace the door with a new one and the homeowner . There are many available and they can really add up to significant savings. Some residents may be younger than 55. At Taylor Morrison, we create the most exciting new homes imaginable, set them in vibrant neighborhoods and invite people to invest their dreams in them. Several people have resigned and even more are very dissatisfied . Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. You will support the Customer Service department in ensuring that all TM homeowners warranty service is performed in a timely, efficient, neat, courteous, and professional manner. Taylor Morrison's acquisition of William Lyon Homes entered us in three new marketsLas Vegas, Nevada, being one of them. So, lets roll up our sleeves and get to work helping you get essential skills and basic home owner know-how. for my house backyard, painting, cleaning was done very unprofessionally. - August 28, 2017 Thats your magic number. At Taylor Morrison, we work to earn your trust by providing the resources, support and deep industry experience to inspire you and help you make educated decisions about your most important purchase. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. As a Senior Superintendent working for Taylor Morrison you will provide leadership in your assigned community and are responsible for managing the homebuilding process for assigned homes to ensure timely completion while meeting financial, quality, safety and customer satisfaction goals. (All comparisons are of the current quarter to the prior-year quarter, unless indicated.). Reported net income in the fourth quarter was $275 million, or $2.51 per diluted share. We understand that your home is the most important home we can build. Follow up visits with property management to ensure work is clean, complete, and timely, Follow up with contractors and property management to verify work is scheduled, Negotiate, pay, and verify pricing with trade partners contracted costs, Monthly review and tracking of warranty trends, Thorough documentation of all warranty claims, Research areas of concern to effectively determine action/solutions, Manage a high volume of warranty calls in a timely manner, Regular detailed reporting of warranty data to the Corporate Team, Direct and manage the warranty team: hire, develop and retain team members, You are willing to perform other duties as assigned, College degree, military service, or work-related experience in customer service field preferred, Strong knowledge of Buildpro warranty system a plus, Exceptional communication skills and follow up, Must bring exceptional organization, scheduling, follow up, and planning skills, Must have a minimum 3-5 years in an industry related field, Interviewing, selecting, and training employees, Appraising productivity; handling employee grievances or complaints, or disciplining employees, Determining the types of equipment to be used in performing work, or materials needed, Monitoring work for legal or regulatory compliance, Providing for safety and security of the workplace, Report to multiple constituents and adhere to schedule, Ability to oversee direct reports daily and provide guidance as needed, Ability to access, input, and retrieve information from a computer and/or electronic device, Ability to have face to face conversations with customers, co-workers, and higher-level manager, Ability to sit or stand for long periods of time and move around work environment as needed, Comply with company policies and procedure, Must be able to able to remain in a stationary position up to 50% of the time, The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Taylor Morrison Insurance Services has done the research and offers comprehensive coverage for your new home. EBITDA and Adjusted EBITDA are non-GAAP financial measures that measure performance by adjusting net income before allocation to non-controlling interests to exclude interest expense/(income), net, amortization of capitalized interest, income taxes, depreciation and amortization (EBITDA), non-cash compensation expense, if any, inventory impairment charges, impairment of investments in unconsolidated entities, pre-acquisition abandonment charges, and gains on land transfers and extinguishment of debt, net. Ignorance, in fact, can be really costly. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: Get alerts to jobs like this, to your inbox. WE TRUST THAT AS A CUSTOMER SERVICE REPRESENTATIVE YOU WILL: (RESPONSIBILITIES), Proficient in scheduling through construction software program Buildpro, Conduct Taylor Morrison procedures for home reviews, Address new and current homeowners concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program, Acts as the primary contact for customers warranty issues, exhibits solid warranty knowledge, and provides the highest level of customer satisfaction, Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. Your job seeking activity is only visible to you. Look for things like Energy-Star appliances, water-saving features, adequate R-factor insulation, even placement on the homesite to take advantage of passage solar heating. When you build with us, you can rest easy knowing you have a home warranty you can trust. Not to worry. You can identify these statements by the fact that they do not relate to matters of a strictly factual or historical nature and generally discuss or relate to forecasts, estimates or other expectations regarding future events. Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements; . Keep a good flash light next to the panel, this is a good practice to get into. We serve a wide array of consumers from coast to coast, including first-time, move-up, luxury and resort lifestyle homebuyers and renters under our family of brandsincluding Taylor Morrison, Esplanade, Darling Homes Collection by Taylor Morrison and Yardly. In general, this Limited Warranty provides a 1-year warranty on workmanship, a 2-year warranty on certain systems, and a limited 10-year warranty on structural elements. - Kennedy Hall Think you're the perfect candidate? Rick Stroud 512-850-1978. Earnings Conference Call Webcast Know where the electric panel is and keep the breaker labels clearly labeled. We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. We can roll your costs into your home mortgage and, unlike retail stores, our Design Studio prices include things youd pay extra for elsewhere including: Most moving companies offer temporary storage for a fee or can provide storage options. Taylor Morrison Although other companies in the homebuilding industry may report similar information, their definitions may differ. In addition, we took several steps to further solidify our strong capital position during the year and ended the quarter with $1.8 billion of total liquidity, leaving us with ample flexibility to take advantage of investment opportunities as the market evolves. For finishing options, the professional designers at our Design Studio will help you select finishes, flooring and tech products. We believe that adjusted net income, adjusted earnings per common share, adjusted income before income taxes and related margin, as well as EBITDA and adjusted EBITDA, are useful for investors in order to allow them to evaluate our operations without the effects of various items we do not believe are characteristic of our ongoing operations or performance and also because such metrics assist both investors and management in analyzing and benchmarking the performance and value of our business. Job Description Summary. SG&A as a percentage of home closings revenue declined 50 basis points to 7.3 percent. Yay! Proprietary study results are based on experiences and perceptions of consumers surveyed between January and December 2018. Taylor Morrison Insurance Services is a proud part of the Taylor Morrison family of companies. Hutto, TX 78634. Photos and descriptions of any planned improvements, features or amenities are not an actual representation and are for illustration purposes only that remain subject to change. This is one place where ignorance is NOT bliss. Excluding $724 million of unrestricted cash on hand, the gross homebuilding debt-to-capital ratio was 32.0 percent. Las Vegas, NV. BBB File Opened: 9/10/2013. For our purposes here, were just going to assume you are an absolute homebuying newbie. (480) 734-2060 ! Explore Taylor Morrison, Home Buying See Community Sales Associate for details on minimum age for permanent residency. You will generate reports and schedule appointments for the Customer Service Representatives all while providing spectacular customer service. You will support the Customer Service department in ensuring that all TM homeowners warranty service is performed in a timely . Join our Warranty dream team at Taylor Morrison. We consulted with an outside source that said our AC has major problems that have been covered up but never fully addressed. Could you fix this ? Fourth quarter 2022 highlights included the following, as compared to the fourth quarter 2021: Full-year 2022 highlights included the following, as compared to 2021: "Our team's strong fourth quarter execution wrapped up a historic year for Taylor Morrison, marked by record levels of profitability and operational performance. For our age qualified communities: At least one resident of house hold must be 55 or better, and additional restrictions apply. With each of these consumer groups demanding varying levels of home specification and affordability considerations, we have a dynamic and flexible operating strategy that allows us to best serve each of these segments and respond quickly to market conditions, community by community to maximize our performance. 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