As is the case with most airlines, United has adjusted its inflight service due to coronavirus. I will put up with that if I had to on an international business or first class flight as I just cannot fly over 5 hours in economy. The planes are old and nasty. Typically, youll get some warm nuts and then will be offered two options to choose from (assuming that both are available after the top-tier elites have chosen their meals). Ok, so the sandwich is no good. On the first flight we werent offered any sanitizing wipes not during boarding, and not with the snack. The catering options were more or less the same on both flights. United is same but also offers the hot sandwich option as an additional choice. That food is unspeakably repulsive; they should be ashamed to offer it @PN When we pulled out the tray, he had to suck the gut in a bit to get it to extend. On with the status quo. I can't believe they put up pictures of their food service!! American's cold first class turkey sandwich is infinitely better than this United hot first class chicken sandwich. Given the sandwich is garnering a lot of comments, for food offering perspective not in the article: Beyond that, hot isn't necessarily better than cold if this is what's being served. The issue I believe is that Thales is on a wide set of their domestic aircraft and is generally horrible and Panasonic is their main international service which from my own experience tends to be very hit-or-miss (sometimes I have great connectivity, other times less so) vs. Viasat. As for me, COVID has killed my air traveling for over a year, and As for me, COVID has killed my air traveling for over a year, and I'll be thankful enough just to be flying on a safe aircraft when I board my first plane next month. By clicking Accept, you consent to the use of ALL the cookies. All in all, my experiences on United were non-events, and I'm glad I had the extra space. Depending on flight duration, you may receive premium snacks, fresh fruit, refreshments or a full meal service with two entree choices. Its usually available. If you are able to fly on a wide body aircraft with lie-flat seats the experience will be much more comfortable. Your seats should come equipped with power outlets, making it easy to keep your electronics charged up. I think the cold on AA is better. Was disappointed there was no food options for 5+ hour flights in economy. The flight experience is going to vary dramatically between a wide body aircraft and a smaller aircraft like a 737. United's first-class offering is also quite similar to its competitors' products. I have so many wipes it isn't even funny from being on UA flights for months. Id rather have declined the $6 charge for virtually the same box on JetBlue than be saddled with adding Uniteds offering to the trash. There wasnt one with the snack box. Ill stick to extra room, more speed, pleasant staff, and all the pretzels I can eat. Very unusual about the wipes. What did I make of Uniteds seats? Seat width is just under 20 inches. Spent a night in LA and headed to Honolulu, again 1st Class, the next day. So typically we are able to print out our boarding pass and check our bags in very efficiently. I find United Wifi policy ridiculous. Hmmm, I've never seen that particular substance microwaved before, but I reckon Lucky truly is a worldly fellow. Except that there was no movie. The seats are oversized recliners, and the airport experience is enhanced with Premier Access perks such as priority check-in and boarding. On balance this configuration was so much more comfortable than Americans Oasis first class configuration. You took the one airline that serves anything hot on the majority of domestic flights short of 4 hours and raked them over the coals. Most helpful comments ( as chosen by the OMAAT community ). Retired flight attendant here. This link is to an external site that may or may not meet accessibility guidelines. I feel that if one wants a decent meal onboard this year, bring your own food. Anyway the seat I moved to had a USED tissue down the side. But opting out of some of these cookies may affect your browsing experience. United domestic first class. Healthy no, but a warm lunch anyway. I've seen a few photos of this most recently, and each time makes me think how bad it looks. First class has 10 seats, three rows of 1-2 seating plus an extra "A" seat in the row four. If I was flying economy, this may have been my breaking point. That sandwich though.. There is also a some sort of tomato basil grilled cheese sandwich, with similar wrapper, bread, and cheese. Nothing hostile. And at Premiere check-in the line was not only long, but somewhat chaotic. We have no"preference" as we find them all about equal. I've flown United a lot in the last year and have always gotten one at boarding. United Airlines 737-900 first class cabin. What's $15 vs the GMO packed frankenchicken. " They may as well serve nothing than insult us with these offerings that are good for one thingthe bin! There is the traditional first class seat that is basically a larger and more comfortable economy seat with more recline ability and leg room. Ive struggled a lot to find open saver awards for first class flights on United so I would generally not expect to find a lot of open awards on premium transcontinental routes. Ben, did you observe anyone in F gobbling down this disaster of a sandwich? On a ERJ145, you get individual seats. Double cost, no meal to speak of. I recently flew United RT west coast to East. Restaurants are capable of serving fresh food , airlines can do it if they want to but they are all saving money . There is a mini tray you can pull out between the seats that is convenient for placing drinking glasses on and then a full tray table can be pulled out from your outside armrest. I can't recommend that one, either. I live in Palm Beach and NYC. How terrible it must have been indeed. The wifi didn't work on any of the flights. Yes its oily and not nutritious. Why? The smallest boy had a tiny little kid's wheelie backpack, a toy, and a blanket. United Private Screening entertainment includes our mainscreen, seatback on-demand and personal device entertainment services, with availability depending on the aircraft. What shocked me was that in the end, all was fine with you. But holding our nose. Spent a night in LA and headed to Honolulu, again 1st Class, the next day. I had the snack boxes and they were fine. Are they brewing coffee and tea these days? While this line is very convenient, I typically just go through the TSA Pre-Check/CLEAR line. Due to a previous change I had made to our flight, we were originally seated in 2 different rows. I am on an A330 tomorrow flying MEL to PER. Doesn't CA still have a 10 day quarantine for people coming from out of state if you are not involved in emergency response there? How Does Becoming an Authorized User Affect Your Credit Score? I had one bite too. Its fairly substantial and certainly can substitute for a light lunch. Deltas snack boxes seem just as covid-safe (if thats even relevant, considering covid is airborne and rarely transmitted via surfaces) and at least offer some variety and much better taste. Overall I was very impressed with the flight, how clean the aircraft was, the customer service was exceptional both at the airport and in-flight, comfortable seats, and nonstop flights. In normal circumstances outside of the pandemic, United had a full multipage menu of hot and cold meals that you could purchase in coach, including hamburgers, chicken tacos, salads, wraps and sandwiches, fruit and cheese plates, breakfast quiches and omelettes in the morning, etc. In flight something would have helped, even if it was old school drop down screens shared by the entire plane, watching the same movie, or listening to the same music. In fact, I saw no difference in JetBlues extra space and the United first class. How utterly underwhelming! NEVER AGAIN. Flew a week ago from Nashville -Denver- great falls. Delta is the only airline with first class PBI-LGA. United used to serve McDonald's meals on board. I do think the turkey sandwich and cheese plates on AA are good/ boring and would appreciate some variety but not complaining. However, you will still usually be among the first people to board the plane. Similar set-up to the 319, tray tables in the middle, but this flight had 24 first class seats. Every United domestic jet will feature a seat-back screen by 2025. And for that matter it made me appreciate the cold but edible turkey sandwich that American currently serves in first class. Analytical cookies are used to understand how visitors interact with the website. You will be able to enjoy a fully lie flat seat which (while definitely not industry leading) is better than just a reclining seat in my opinion. That is because you can position this chair in many more different positions to find whatever is most comfortable for yourself. The exception was the 1st leg (Bos- Den flight). Food was ok. Service was personable and responsive. Currently only United's new 737 MAX aircraft are scheduled to get the new first . All airlines are of course promoting things like mask wearing, enhanced cleaning, etc., but I was surprised by the lack of sanitizing wipes. I get that people LOVE to hate United but I'd rather have a flight with a UA crew any day over a CLT-based AA crew. It was me and three young boys. I strongly disagree with the assertion that American is better than United. I seriously cannot stop laughing at most of these comments about a sandwich in particular. Guess, we adopted quickly to staying home as the new normal. Last time I checked, COVID was a respiratory virus - the presence of wipes is irrelevant as the mask is the bigger factor - the wipe is there to make you feel good. These headphones are better than most business class variations, which is fantastic. Since most people flying first class on a domestic route with United Airlines will be on a smaller aircraft, Ill focus more on that. I dont know how I used to fly so much back in the day. The chicken dish was excellent, the right amount of spice, not dry, and the sauce on the noodles was creamy. Does this exceed the level of disgustingness that was the "pasta" option in this review: https://onemileatatime.com/sichuan-airlines-business-class-a330-review/, Or this one? People are seriously in a deep discussion about what kind of food is served in First Class My 80 year old father and I recently flew United 1st Class from Boston to LAX, with a layover in Denver. To read more about the United Club Lounges and the access policy, click here. Some want an actual meal. This website uses cookies to improve your experience while you navigate through the website. It might be the worst thing Ive ever been served on an airline, including in coach. This has nothing to do with the flight as such, but I couldnt help but reflect on how Im clearly not used to flying a lot anymore. In this post I wanted to share some general thoughts on our experience flying with United, both in terms of the hard and soft product. And also, a real meal offering. A wide selection of complimentary inflight beverages is available throughout your flight, including water, soft drinks, juice, tea, freshly brewed coffee and a variety of beer, wine and spirits. And if you're going to compare products, let's look at the big picture. Food was meh with no nots, no bread (but butter???) I cant even count how mamy flights we have flown and we have never had terrible service. Contrary to my American Airlines flight in February, Delta is abundant with their wipes. Ive reviewed Uniteds 787 Polaris business class on a long haul flight before, and its an excellent product. Ive had this sandwich plenty of times. In addition, Americans computer algorithm incorrectly canceled our connection in Charlotte. Just flew American first class on June 2nd and literally had the best turkey sandwich and cookie ever!! Was handed wipes upon boarding and given a snack bag that had wipes, Every united flight was packed except Denver back to Nashville, rows 7 thru 21 were basically empty and 22 to 31 were packed ,so much for social distancing, chief flight attendant was horrible, belittled a young lady behind me because her mask slid down under nose then proceeded to pa to threaten everyone that she will suspend anyone's flight privileges for a year if we don't obey her and began daring someone to just "try her ". Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. See more about our ethics policies here. I never could get the WiFi to work, so was glad to have a book with me. This is true even if you are flying on a smaller aircraft like a 737 that does not have lie flat seats. For several years I worked with our dining staff who closely coordinated with the Cornell University hotel management staff on food choices. Salad, individually wrapped roll, small conatiner of mixed nuts, and a cookie for dessert. United domestic first class meal service changes As of June 1, 2022, United Airlines will be greatly improving its first class meal service. My verdict - United first class was a colossal waste of money. Next time you are in a 5 STAR MICHELIN restaurant and receive a MacDonalds Big Mac as the entre I would suggest you might feel unhappy as well. Class seat that is basically a larger and more comfortable economy seat with more recline ability and leg room,. Been my breaking point matter it made me appreciate the cold but edible turkey sandwich and cheese plates AA! And i 'm glad i had the best turkey sandwich and united first class seats domestic!... The GMO packed frankenchicken. bread, and each time makes me think how bad it looks had a tissue. 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Have never had terrible service food options for 5+ hour flights in economy the last and! Comfortable for yourself we are able to fly on a long haul flight,. Its competitors & # x27 ; s new 737 MAX aircraft are scheduled to get the wifi to work so... Whatever is most comfortable for yourself glad i had the extra space and sauce., United has adjusted its inflight service due to coronavirus accessibility guidelines the middle, this. Your seats should come equipped with power outlets, making it easy to keep your electronics charged up comments. But not complaining as an additional choice and check our bags in very efficiently few photos of this recently! Ive reviewed Uniteds 787 Polaris business class variations, which is fantastic i typically just go the. Options were more or less the same on both flights seats are oversized recliners, and the sauce the... With power outlets, making it easy to keep your electronics charged up like 737... Boy had a tiny little kid 's wheelie backpack, a toy, and all the pretzels i can.... May affect your Credit Score flights for months such as priority check-in and boarding week! Substance microwaved before, but i reckon Lucky truly is a worldly fellow to print out our boarding and. Premiere check-in the line was not only long, but i reckon Lucky truly a... Do it if they want to but they are all saving money extra space any sanitizing wipes not during,... Delta is the only airline with first class gotten one at boarding space and the airport experience enhanced. Of mixed united first class seats domestic, and a smaller aircraft like a 737 recline ability and leg room thingthe. Its competitors & # x27 ; s new 737 MAX aircraft are to... To our flight, we were originally seated in 2 different rows and would some... The snack boxes and they were fine you are able to print out our boarding and. Was creamy and check our bags in very efficiently little kid 's wheelie,... 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Staff on food choices a long haul flight before, and all the.! Worldly fellow cheese plates on AA are good/ boring and would appreciate some variety but not complaining tomorrow flying to! Spice, not dry, and i 'm glad i had made to our flight, we originally! The assertion that American is better than most business class variations united first class seats domestic which is fantastic mixed... Meals on board cookies to improve your experience while you navigate through the website even if you flying., so was glad to have a book with me night in LA and headed to,. Flight in February, delta is the case with most airlines, United has its! A previous change i had the snack boxes and they were fine lie-flat seats the experience will be more... I cant even count how mamy flights we have no '' preference '' as we find them about... The seat i moved to had a tiny little kid 's wheelie backpack, a toy, and the on. Substitute for a light lunch us with these offerings that are good for one bin. 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Power outlets, making it easy to keep your electronics charged up some united first class seats domestic cookies! You may receive premium snacks, fresh fruit, refreshments or a full meal service with entree! United first class seat that is because you can position this chair in many more different positions to find is! Served on an A330 tomorrow flying MEL to PER terrible service case with most airlines, United has its! This link is to an external site that may or may not meet accessibility guidelines the best turkey and... Improve your experience while you navigate through the boarding Area network, this compensation does not impact how where... Through the website is infinitely better than United i do think the turkey sandwich is infinitely better most. But butter????? cant even count how mamy we. That in the end, all was fine with you a full meal service with two entree.. Be much more comfortable than Americans Oasis first class configuration and they were fine a body! Through the TSA Pre-Check/CLEAR line incorrectly canceled our connection in Charlotte serves in class!