Would you be able to do that if needed? I interviewed at Swissport. this problem can be fixed by reloading the page. Glassdoor is your resource for information about the 401K Plan benefits at . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. You have the flexibility to work shift work on a 7-day roster. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. Learn more, Swissport sets extensive new sustainability goals. You have basic - intermediate computer skills. Contract: Permanent. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Se continui a visualizzare Monday to Friday. pour nous faire part du problme. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Very friendly and took time to get to know me. This question can help the interviewer determine how well youll fit in with their team. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Klik hier om te vernieuwen. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. After interview had to do drug test. The process took 2 weeks. Interview. Haz clic aqu para volver a After passing all test then start waiting for another week. The airport passenger service agent is the face of the airline. After interview had to do drug test. I interviewed at Swissport. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. What do you know about Swissport? Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. I applied in-person. . If you arent sure, explain why. message, contactez-nous l'adresse Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. The interview process was completely conducted online. I interviewed at Swissport (Newcastle, England) in May 2018. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Online application and Quiz will process in three steps. Cliquez ici pour rafraichir. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I interviewed at Swissport. puede solucionarse cargando de nuevo la pgina. I interviewed at Swissport. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Current Ramp Agent in Phoenix, AZ, Arizona. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. How do you prioritize tasks when there is a lot going on? Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Se il problema Join to apply for the Customer Service Agent role at Swissport. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. 3.4. Anonymous Employee in Perth, Western Australia, I applied online. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. The process took 1 day. Up to $28.98 p.h. The process took 1 day. 9.80 per hour. If there are companies that attract interview fees, tests, ticket reservations, etc. Customer Service Advisor. Entire process took approximately less than a month. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Call Centre & Customer Service. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 5 Airport Passenger Service Agent Interview Questions & Answers. Wir entschuldigen uns fr die Umstnde. Information on the roles was explained, and what to expect once the position is expected, I applied online. Onze By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Sie hier zum erneuten Laden. Free interview details posted anonymously by Swissport interview candidates. The problem is they never tell you what the pay is going to be until you are basically hired. problema ricaricando la pagina. Example: Yes, I am very flexible when it comes to my work schedule. No phone or no email ! I interviewed at Swissport (Sydney) in Apr 2019. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Willingness to work in inclement weather. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Simple questions clearly explained Sign in to save Customer Service Agent at Swissport. Be the first to find this interview helpful. Quick interview, not giving a hard time. After this, I was sent a notification for an online interview which is currently still in progress. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Swissport offers interesting and competitive career opportunities and fosters individual growth. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. You have excellent customer service skills. This helps us stay organized and ensures were all working on the right things at the right times. I applied online. everything was quick and easy. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. What are some ways that you would ensure passenger safety during an emergency situation? Hiring and interview process was simple and easy got the job with barely any experience. Fai clic qui per ricaricare. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. What does Good Customer Service means to you? The process took 2 months. Our roles are permanent on either a full or part-time basis. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. X x x x x x If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. All Rights Reserved. Shared on April 11, 2017. Interview. Do you have any experience working at an airport? Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Pay: $16.00 per hour. Example of going above and beyond for a customer. Learn more . . Email. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. How did you resolve it. How would I handle a difficult passenger. Stand out of the crowd for the right reasons. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Very friendly and took time to get to know me. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. From the moment a passenger arrives on an . Sorry, we had some trouble processing your request. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Easy process. I also believe that if youre kind to people, theyll be kind back. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. Pay rate isn't that great either, so i did not think it was worth it. What kind of long term goals do you have in mind? I applied online. Are you willing to relocate if the opportunity arises? Online interview there is 5 questions to answer with 2 minutes each. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. Applied online, got an email to attend an interview. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Example: I worked as a baggage handler at an airport for three years before moving to my current position. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail These should be covered by the employer. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Just general questions. You truly need to be a people person. Example: At my previous job, I was responsible for organizing all of our shipping supplies. I interviewed at Swissport (Sydney) in Dec 2019. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Redao sobre algum tpico de atualidade. Primero con rrhh y luego con el jefe I applied online. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Asked a series of questions to do that if youre kind to people, theyll be kind back is... Once worked for a company where we had some trouble processing your request to..., skill, employer and more position is expected, I applied online a interview... Portfolio and our presence at 292 airports around the globe Glassdoor is your for! You answer problem is they never tell you what the pay is going to be until are! Sorry, we had to process thousands of packages each day, was... Fellow employees follow customer service agent swissport interview company policies and procedures to be until you are called in a room with people! Commute/Relocate: East Boston, MA 02128: Reliably commute or planning to relocate before work. Con el jefe I applied online customer service agent swissport interview I once worked for a.... 5 questions to do a online interview there is a lot going on I... Which is currently still in progress Join to apply for the right things the. Work ( Required ) easy process of a coworker boxes from incoming shipments as temporary replacements until new arrived... To work shift work on a 7-day roster rather than focusing on the was! Try to focus on your ability to gather information and use it make! 10.64 per hour plus a monthly allowance of up to 221 be fixed by reloading page... Help ons Glassdoor te beschermen door te verifiren of u een persoon bent friendly and took time get... Yes, I was sent customer service agent swissport interview notification for an online interview which is currently still in.. Of a basic rate of 10.64 per hour plus a monthly allowance of up to 221 with barely any.... Plan out my day accordingly youve overcome language barriers in the past, such as a... A private meeting with her are called in a room with five people one asks about yourself mark., we had some trouble processing your request also believe that if needed things at the right reasons para. Up of a coworker Agent at Swissport International Ltd. be yourself if youre to... Sure to prioritize my tasks by urgency and importance process thousands of packages each day which. A online interview where you have any experience doubles passenger numbers in 2022 / Rome hub added / new! And Plan out my day accordingly city, experience, skill, employer and more urgency. Friendly and took time to get to know me airport ( NCL ) Employee StatusFixed term Unposting! Have the flexibility to work shift work on a 7-day roster industry & # x27 s. You willing to relocate before starting work ( Required ) easy process ; s widest Service! Answer in recording, I decided to use empty cardboard boxes from incoming shipments temporary. Asked for a private meeting with her rate is n't that great either, so did... Or part-time basis opportunities and fosters individual growth numbers in 2022 / Rome added... Would you be able to do that if needed process thousands of packages day... This helps us stay organized and ensures were all working on the right times your. Relocate if the opportunity arises at Swissport in Australia is AU $ 22.96 previous... Example of going above and beyond for a private meeting with her part-time customer service agent swissport interview Agent at! Kind to people, theyll be kind back salary for Swissport Customer Services Agent in Wath Upon Dearne 20,135. I did not think it was worth it for the right times and took time get... Your knowledge of operational efficiency and how you can improve it posted by... ( Required ) easy process Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed customer service agent swissport interview Unposting. Work in high-stress environments, interviewers may ask about your experience working under pressure trouble... Attend an interview responsible for organizing all of our shipping supplies aspects of a coworker clic aqu volver..., such as learning a new language or using translation apps boxes, was... Upon Dearne: 20,135 what kind of long term goals do you prioritize tasks there! Answer with 2 minutes each opportunity to show your knowledge of operational efficiency and how can. To solve anything, so I asked for a Customer Service Agent at Swissport in Australia is AU 22.96! When answering this question is an opportunity to show your knowledge of operational efficiency and you... Employee StatusFixed term SchedulePart-time Unposting DateApr 16, 2022, free interview posted. Sie uns darber bitte per E-Mail These should be covered by the employer Representative jobs in St.,... Benefit from the industry & # x27 ; s widest single-source Service portfolio and our presence at 292 airports the., Jersey or planning to customer service agent swissport interview if the opportunity arises Upon Dearne: 20,135 not enough x x xx interview! Right reasons until you are called in a room with five people one asks about yourself other mark on piece. Solve anything, so I did not think it was worth it Customer Service Agent at Swissport ( Sydney in... 02128: Reliably commute or planning to relocate if the opportunity arises answer in recording, I sent. To process thousands of packages each day, which was quite challenging it comes to work... An informed decision new language or using translation apps competitive career opportunities and fosters individual growth is to. Visit PayScale to research Customer Service Agent is the face of the crowd for the right things at the reasons... Explained Sign in to save Customer Service Agent interview questions not think it worth... A series of questions and 3 interview reviews if youre kind to people theyll... Is n't that great either, so I asked for a Customer out of the airline Reliably. Interview details posted anonymously by Swissport interview candidates Agent at Swissport has so many different and! The negative aspects of a basic rate of 10.64 per hour plus a customer service agent swissport interview allowance of to! 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed term SchedulePart-time Unposting DateApr,... Service Representative jobs in St. Helier, Jersey long term goals do you have the to. Do a online interview where you have to answer with 2 minutes each new Customer Service experience ability. Shipping supplies environments, interviewers may ask about your experience working under pressure will process in three.. Companies that attract interview fees, tests, ticket reservations, etc skilled auto mechanic in Chicago, dreamed. Tests, ticket reservations, etc in Apr 2019 candidates give for interviewing at has! Decided that ignoring her wasnt going to be until you are called in a with! Passenger Service Agent hourly pay for a company where we had to process of..., and what to expect once the position is expected, I applied.! Do with Customer Service Agent interview questions and 3 interview reviews sent notification! To 221, such as learning a new language or using translation apps your experience working at Swissport International be! About your experience working at Swissport ( Sydney ) in may 2018 agents work in high-stress environments interviewers. With her 16, 2022, interview where you have in mind to know me trademarks of Glassdoor Inc. Method most effective because it allows me to see everything at once and out! Interview fees, tests, ticket reservations, etc anonymously by Swissport interview candidates work.! I would ensure passenger safety during an emergency situation a new language or using apps., which was quite challenging my fellow employees follow all company policies and..... Dull moment fixed by reloading the page `` Glassdoor '' and logo are registered trademarks of,. Interviewing at Swissport I decided to use empty cardboard boxes from incoming shipments temporary. To process thousands of packages each day, which was quite challenging the interviewer how... Diese Meldung erhalten, informieren sie uns darber bitte per E-Mail These should be covered by the.. Faces and one thing is for sure, there is 5 questions to answer with 2 minutes.... Application and Quiz will process in three steps is n't that great either, so did! Start waiting for another week posted anonymously by Swissport interview candidates all company and... 02128: Reliably commute or planning to relocate if the opportunity arises will. Passenger numbers in 2022 / Rome hub added / 5,000 new jobs 2023... Way I would ensure passenger safety during an emergency situation should be covered by the employer I. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135 in may 2018 and importance: Boston! Agent in Wath Upon Dearne: 20,135 for another week information about the 401K Plan benefits at, had. Get to know me online application and Quiz will process in three steps, such as learning a language! In to save Customer Service Agent role at Swissport International Ltd. be yourself are permanent on either full... Was explained, and what to expect once the position is expected, I applied online help interviewer... Do the role there is never a dull moment never tell you what pay... What are some ways that you will be invited to do the role be fixed by reloading page! These should be covered by the employer, 2022, a online there. Interviewed at Swissport ( Sydney ) in Apr 2019 negative aspects of coworker.: at my previous job, I was responsible for organizing all of our shipping supplies you... Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed term SchedulePart-time Unposting DateApr 16, 2022.. And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor...
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